Additional Terms

  • 1 - 7 day hire, weekend or day hire of portable toilets will be serviced pre-delivery and on pickup unless otherwise negotiated.
  • Customers are invoiced either at the end of the hire; once the hired items have been collected from site. Or at the end of every month. Customer payment terms are stated on the invoice.
  • Cash Customers are required to pay either the first 4 weeks plus a delivery charge as a deposit for long term hire (four weeks or more) or in full prior to delivery if the hire is less than four weeks.
  • Prestige Loos Limited may require the Customer to provide details of a valid credit or debit card upon hire of the fences as a form of deposit, in which event Prestige Loos Limited reserves the right to present these details at any time for payment for any sums due under the contract.
  • On demand/same day call outs will incur a $150.00 + GST fee. A call out charge is any request outside Prestige Loos Limited normal servicing schedule or any request whether it be delivery, pickup or service, demanded same day.
  • Any hired item requiring a tip over service due to vandalism or extreme weather will incur a $50.00 + GST service charge.
  • Securing portable loos on site is the Customer's responsibility. Prestige Loos Limited does not provide any secure measures of security on site.
  • Any graffiti, concrete/paint splatters, vandalism will incur a fee to clean and remove the damaging materials from the portable loo. The cleaning fee starts at $50.00 + GST  cleaning charge; final charges reflect the actual labor required to rectify the damages toilet.
  • It is the Customer’s responsibility to ensure the hired units are accessible for servicing. Prestige Loos may charge an additional charge for returning to site outside any normal servicing schedule due to access issues.
  • Servicing includes a pump out of the waste tank, water refill in the tank with blue chemical, restock of low consumables, and fresh water refill. Excess cleaning of portable loos are not performed on site. The customer may be charged a swap out fee of $35.00 + GST if a thorough clean of the portable loo is required.
  • Prestige Loos Limited does not take any responsibility for under-accommodated sites. It is the customer’s responsibility to ensure the portable loo to worker ratio is sufficient. If any urgent service requests of overflow of portable loos occurs due to the above, a call out charge of $150.00 + GST applies.