FAQs & Help

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All of our units have facilities to clean your hands. Our units either have hand sanitiser or liquid hand soap, paper towels and a hand basin.

We only have one style of this unit and this is only supplied to construction sites. These units are called our SHVTBOX Non-Flush Units. You can find them here.

All our toilets, with the exception of our SHVTBOX range, are or can be freshwater flushing. 

Yes, toilet paper, hand sanitiser or soap, paper towels and water are all included in the rental cost.

Yes, Prestige Loos can provide this service. All long-term hired toilets are automatically scheduled in for a once weekly service starting on the second week of the hire. Our service drivers will restock all consumables and suck out waste water and replenish the water in the tank. We can also provide a more frequent service schedule to maintain the upkeep of our units while on site. For our events, services can also be scheduled in when making your booking if required. 

The number of units required on-site depends on several things.
The main rule we recommend to follow is one portable toilet to ten people, including sub-contractors (based off a 40-hour working week). If your staff are working longer hours, you may need to schedule an additional service or unit to cater for increased usage.

There are a few key factors to consider, and this is one of the primary reasons we prefer to talk with our clients before they book any unit for their event. When considering which Prestige Loos unit will work best for your function, here are a few key factors to consider:

1) Will the hired toilets be the primary (only) or secondary toilets for the event?

2) How much food and drink will the guest consume during the event? Obviously, if there is a lot of drinking, the loos will fill up quicker.

3) What is the ratio of men to women at your event? Generally speaking, women prefer nicer toilet facilities, and may require more loos than male guests.

All of these factors and more, not to mention your budget and access to the venue, will determine which unit is the best fit for your event. When you are making a booking, please also consider the driving/delivery access to where you want the toilet placed. Are there sharp turns or bends to get the toilet in position? Is there a steep, soft paved or muddy driving access to your venue? We will ask you these questions, so have a think through possible obstacles – or we can do a site visit to get a handle on problems before they arise.

All units in our Elite Series need to be filled up onsite with a standard water hose feed. Prestige Loos can supply a hose — just let us know how far away the unit will be from the tap. 

Our Executive Twin Trailer Units are the exception and carry their own water supply and do not need an external water supply. 

Yes, the Elite Series units require power.

We can supply the power cords, which need to be plugged into a house power outlet to run the airconditioning and lights. The units use minimal power (10 amps) so there will not be a big additional power draw. All other functions are operational without the need for additional power. 

The 10 Bay Vaccum unit requires a 32 amp power source with a C-form female plug. If you do not have this power source on-site, you can hire a generator to operate the unit during your hire. 

The Prestige Loos Elite Series Units are the perfect options for events from 50 to 2,000+ guests.

When hiring any of the Elite Series Units, you can also include an Attendant to clean, control and maintain the Unit during your event. The Attendant is also responsible for calling the service truck if the Unit needs emptying. When making a booking, we will estimate how frequently the Unit will need to be serviced, based on event requirements. We always endeavour to help your event run as smoothly as possible.

Size and lengths vary. The single plastic range is approximately 1.2m x 1.2m square. See the ‘loos for hire’ for additional dimensions or give us a call and we can provide them.

Many units in the Elite Series have separate entries for men and women or single cubicles for individual use by your guests. Please check under Loos for Hire for the specifications of each unit. The Executive Twin Trailer Units have two back-to-back identical cubicles. They are marked men’s and women’s for guest convenience.

Prestige Loos can service any arrangement, 24/7, preferably when the venue or site is free of people and movement. If the hire is only for one day, we typically service once the unit is back at our base, but it may need to be emptied before removal. 

Watch out for additional pricing and add-on extras and make sure you are comparing the full cost. Some competitors 'line item' extra charges such as servicing and delivery. 

This is judged on a case-by-case basis. We can offer insurance unless you are already covered by personal insurance. It is best to check your policy and discuss options when you make a booking.